Returns & Refund Policy

All returned garments must be unworn, unwashed, and in their original commercial condition without alteration or missing tags. Customers must contact robiyaraximova20@gmail.com prior to dispatching any parcel to obtain proper return routing instructions and authorization. Packages sent without prior notice may experience processing delays or rejection upon arrival at our distribution facility.

Upon receipt, items undergo a standard inspection to verify unworn status. Approved returns trigger a refund processed directly to the original merchant gateway payment method within standard banking cycles. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Ready to initiate a return?

Email our support desk with your order number and item details.